Get set up.
Then let it work.

What we need from you

Most of this takes a few minutes. Do them in any order — your tracker page shows what's done and what's still waiting on you.

• 1
  Answer your questions and add photosUse the link we emailed you. It saves as you type. Add your logo and your best job photos — real photos win more calls than stock pictures.
• 2
  Give us Manager access to your Google Business ProfileAbout 2 minutes. This lets us post for you every week, show your live rating and bring your reviews into the app. How to do it
• 3
  Send your texting registration detailsThe phone companies need your legal business details before any business can send texts. What they ask for
• 4
  Tell us how you want your phone set upA new local number, your current number forwarded, or both. Your options
• 5
  Tell us who uses the appName, email and mobile for you and anyone on your team who answers customers.
• 6
  Your booking hoursThe days and hours you take estimates or jobs, and how long a normal visit takes. We set your calendar from this.
• 7
  Your past customers (optional, but worth it)A simple list — name, phone, email — of past customers who agreed to hear from you. It powers review asks, referral asks and slow-week promos. A spreadsheet or an export from your old system is fine.
• 8
  Your website address, if you already have oneIf you own a domain, we'll email you short instructions to point it at your new site. If you don't, we register one for you.

Give us access to your Google Business Profile

Your Google Business Profile is the listing that shows up on Google Search and Google Maps with your hours, photos and reviews. We need Manager access so we can post for you every week, keep your details right and bring your reviews into your app.

Invite this email address:

[email protected] Copy

On a computer

1. Go to business.google.com and sign in with the Google account that owns your listing.
2. Open your business. Click the ⋮ menu (or More) and choose Business Profile settings.
3. Click People and access, then Add.
4. Paste [email protected].
5. Under Access, choose Manager. Click Invite.

On your phone

1. Open the Google Maps app (or search your business name in the Google app while signed in).
2. Tap your profile picture, then Your Business Profile, and pick your business.
3. Tap the ⋮ menu → Business Profile settings → People and access.
4. Tap Add, type [email protected], choose Manager and send the invite.

If something is different

• You don't have a listing yet. Tell us. We'll help you create one at business.google.com — Google usually asks you to verify it with a short video of your truck, shop or tools. Once it's verified, invite us the same way.
• You can't find your listing or someone else set it up (an old marketing company, a former employee): search your business on Google Maps, tap Own this business? and request access. Google contacts the current owner. Tell us and we'll walk you through it by email.
• You see "Pending verification" or "Suspended". Send us a screenshot — don't create a second listing, that makes it worse.

Texting registration (A2P)

Since 2023, every business that sends texts from software has to register with the phone companies first. It stops spam — and it's why our texts actually arrive instead of being blocked. We file it for you. We just need your details, and they must match your tax records exactly.

How your number works

The system answers through a business number we set up for you. Calls to it ring straight through to your cell phone. If you can't pick up, the caller gets a text back within 60 seconds and the lead lands in your app.

Most people do both: the new number on the website and Google, and missed-call forwarding on the old one.

How to forward missed calls from your cell (Option B)

Replace NUMBER with the 10-digit business number we send you. Dial the code like a phone call and wait for the confirmation.

Using a landline or office phone system? Tell us the provider — most have a "forward on no answer" setting in their online portal.

Install the app

Everything lives in one app: your leads, texts, calls, calendar, reviews and your pipeline. It runs on the LeadConnector platform, so that's the name you'll see in the app store.

1. Download LeadConnector: App Store (iPhone) · Google Play (Android).
2. Open the email titled "Your login" from us. Tap the link to set your password.
3. In the app, sign in with that email and password. If it asks, pick your business.
4. Allow notifications. This matters more than anything else on this page — it's how you know a new lead came in.
5. Send yourself a test: from another phone, call your business number and don't answer. Within a minute you'll see the text go out and a new lead appear.

You can also use it on a computer at the web address in your login email — same account, same data.

Using it every day

You only need four screens.

The one habit that makes it work: move the job

The automations follow your pipeline. Keep each job in the right stage and the system does the follow-up for you.

What runs by itself

Slow-week promos

Your account comes with ready-made offers written for your kind of business — a seasonal tune-up, a returning-customer discount, a thank-you for sending a friend. When you want more work on the calendar, pick one and send it to your past customers. Replies come into Conversations like any other lead.

1. Open Contacts and choose the Past customers list.
2. Pick the offer you want from your saved templates.
3. Send. That's it — replies land in Conversations.

Changes and billing

Changing your website or messages

New photo, new service, different hours, a wording change in a text? Email [email protected] with what you want changed. No ticket system and no hourly rate.

Billing

• $298 a month, one price for the website, the automations and the app. No contract.
• Receipts come by email every month. Your card is kept by Stripe — we never see or store it.

If you cancel

Email us any time. The service runs to the end of the month you've paid for, then stops — no fee and no notice period. You can export your leads and customer list while your account is active and for 30 days after. Your domain, your Google listing and your reviews are yours and stay with you.

Something not working?